Meet Our Team

Carly Redgers
Account Manager
Carly Redgers
Bringing a wealth of hospitality-focused digital marketing experience, Carly began her career at an ad agency in Atlanta helping clients with their social media, PR, PPC and SEO. She has also worked as Manager of Digital Analytics for Turner Broadcasting, Marketing & PR Manager for Zip World, Podcaster and Travel Writer for journeyPod, Account Manager for MSLGROUP and Sales and Marketing Manager for North Wales Magazine. Carly enjoys traveling and going on adventures with her two small children, Henry and Grace.

Owen Lewis
Digital Marketing Account Manager
Owen Lewis
Owen is a highly-skilled marketer and has lectured businesses across the country on how to utilise Social Media in the modern world. He has worked as an e-commerce project-lead for a global brand and won various awards for Digital Marketing. You are likely to find Owen in the gym or playing sport, having had a successful amateur sports background and represented at an international level. His true love is Liverpool FC.

Sharon Smith
Sales and New Business Development Director
Sharon Smith
With over 15 years’ senior leadership experience, Sharon looks after the sales and business development operations at Hop PMS and Hop Digital. Sharon is responsible for growing Hop’s client base as well as developing our hospitality partnerships. When she is not providing a “free” taxi service to her daughters, Sharon enjoys long country walks with her cockapoo Alfie and sampling the variety of gins now available!

Richard Drummond
COO
Richard Drummond
Richard has over 40 years’ experience in the hospitality sector. A varied career, he initially trained as a chef at Gleneagles, before turning to management working for a variety of private and corporate companies. Returning to Scotland, Richard set up his own hospitality company and latterly along with his fellow directors, set up Hop Software to develop a PMS system that would disrupt the hospitality sector in a crowded marketplace. When Richard does have some spare time he turns to his second love, golf… but only when it’s not too cold!

Wayne Williams
Web Developer
Wayne Williams
Not only a talented technical Web Developer but also a Badminton Jedi Knight! Wayne has years of experienced building websites. In his free time, when he is not using his Jedi skills on the court, he is following his passion in game development, utilising his creative mind and flair for design.